FAQ

  •  What is the warranty on Mecumarch products?

We offer a 3-year warranty on all Mecumarch products, so you can purchase with complete confidence. Our warranty covers any manufacturing defects or issues related to the quality of materials.

  • How do I return a product?

If you’re not completely satisfied with your purchase, we offer a hassle-free return policy within 5 days from the date of delivery. Simply reach out to us via email at support@mecumarch.com or call our customer service team, and we’ll guide you through the return process.

  • Can I exchange my product for another item?

Yes! If you’d like to exchange your product for a different color, size, or model, please contact our customer service team within 5 day from receiving your order, and we’ll assist you with the exchange process.

  • How can I track my order?

Once your order has been shipped, you’ll receive a tracking number via email or SMS. Simply use this number on the courier’s website to track your order in real time.

  • Do you offer international shipping?

Yes, we offer international shipping to select countries. Shipping charges and delivery times vary depending on the destination. Please check our shipping policy for more details.

  • What payment methods do you accept?

We accept a wide range of payment options including credit/debit cards, UPI, net banking, and cash on delivery (COD) for orders within India. For international orders, we accept PayPal and credit card payments.

  • I have an issue with my product. What should I do?

We’re here to help! If you encounter any issues with your Mecumarch product, please contact our customer support team at support@mecumarch.com or call us at +91 78923 26964. We’ll resolve your issue as quickly as possible, whether it’s a replacement, repair, or refund.

  • How do I sign up for your newsletter?

To receive the latest updates, product releases, and exclusive offers, simply enter your email address in the newsletter sign-up section on our homepage. You’ll be the first to know about everything Mecumarch!